FAQs

Why does this site look funny on my computer?

This website has been designed to be viewed using recent versions of all desktop, tablet, and mobile web browsers. If your web browser is an out of date version and/or you're running an unsupported operating system (such as Internet Explorer 8 on Windows XP), you will not be able to use the full functionality of our website.

We recommend upgrading to the latest version of your operating system (or at least the latest service pack) and the latest version of your web browser - Chrome and Firefox are two of our favorites. Click here to download a new or updated web browser.

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Why is a S. Rosen’s Mary Ann Poppy Seed Hot Dog Bun required for a Chicago Style Hot Dog?

Our hot dog buns were specially created to handle and compliment a Chicago Style Hot Dog. We use a special high gluten formula for our buns that creates a durability that many other buns lack. The poppy seeds add a unique taste, texture and visual that balances the other ingredients. We have been proudly baking these buns since 1935, and they’ve become a classic for a reason.

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Is the Rosen family still involved in the company?

The Rosen family is a vital part of the business. Currently Sam Rosen’s great and great-great grandchildren are key members of the company.

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What makes your rye so unique?

The key to great rye bread is an exceptional and distinctive rye sour. A sour is a living bread starter that constantly needs to be fed and cared for and we've been cultivating ours since 1909! This sour creates a bread yeast that gives our bread a depth and uniqueness that other bakeries simply cannot achieve. Our rye bread is an old world tradition kept alive and truly is something special.

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Do you have a company store?

No it is not possible for us to have a company store. 

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Are S. Rosen's products kosher?

Yes! All of our S. Rosen's products are certified Kosher Parve by the Union of Orthodox Jewish Congregations of America (Orthodox Union). For more information on the Orthodox Union, visit their website at oukosher.org. 

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Are S. Rosen's products gluten free?

No, all S. Rosen’s products contain gluten.

We investigated producing gluten-free products, and discovered that the only true way to guarantee a product is gluten free is to make it in a plant that does not produce any bread using gluten.  As all the rest of our products contain gluten and we do not have a spare bakery to use, we have chosen to not produce this item.

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Are S. Rosen's products dairy free?

Yes, all of our products are dairy free.

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Are S. Rosen's products nut-free?

Yes, all of our products are nut-free and made in nut-free facilities.

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Should I refrigerate my bread?

Please do not—refrigerating the bread causes it to dry out quickly. If you are not going to consume the product within a few days of purchasing, we recommend that you freeze it.  For example, many of our customers freeze half the loaf and keep the other half on their counter. Others freeze the whole loaf, and pull out and thaw individual slices as needed.

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What is the shelf life on S. Rosen's Bakery products?

Please refer to the date on the package, which will tell you how long it will stay fresh. 
You may also keep our products frozen for up to four months. Just be sure to place them in the freezer by the date on the package. You can expect freshness to last 5 to 7 days after thawing.

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What stores in my area carry your products?

Visit our website at www.srosens.com and click on "Our Stores" to find the stores closest to you that carry our products. Please note that not all stores listed carry our complete line of products.

Generally speaking, S. Rosen's and Natural Ovens products are available in Northern Illinois, Northern Indiana, and Wisconsin.

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Can I order directly from you?

Yes, you can order directly from us, and have the products delivered to your home via UPS. 
Just shop our website at www.srosens.com or phone our Direct Delivery Department at 800-772-0730.  There's someone there to take your order from 8am-4pm Central Time

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When will my order ship?

We ship once each week, on Monday. This is to ensure that our customers receive the freshest product possible. Some destinations are a four day delivery from our shipping point. By choosing Monday as our ship date, we are assured that all orders are delivered before the end of the week and not delayed over the weekend. Orders must be received by us no later than Thursday – 4 pm for phone and fax orders, and midnight for website orders – to be included in Monday’s shipment.

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